Message from Rep. White on State’s purchase of additional years of identity protection services

In light of some recent constituent questions and media reports, I thought it would be helpful to update everyone on the current status of Identity Theft Protection Services for those affected by the DOR data breach last October.

As you recall, the General Assembly appropriated up to $10 million to continue to offer free Identity Theft Protection Services.  We instructed the Budget and Control Board to administer the procurement, with a contract to be executed by a vendor and the DOR, and mandated that these services be offered no later than October 25, 2013.  That date was selected because it ensured that no one who signed up for Experian’s services would experience a lapse in coverage.

On July 1st, at the direction of the five-member Board, the procurement process was initiated by the Budget and Control Board.  The Budget and Control Board published a Request for Proposals (RFP) on August 23, 2013 to offer these services.   The request mandated that the winning vendor provide at a minimum:

  • Daily monitoring of at least one credit bureau
  • Identity Theft monitoring services.  Examples might include scanning black market or underground websites to detect whether personal information is being used, Social Security Number monitoring, non-credit (payday) loan monitoring, and change of address monitoring
  • Identity Theft insurance of at least $1 million
  • Identify Theft resolution and restoration services, available on a 24/7/365 basis

Responses to that RFP were due on September 9, 2013 and responsive proposals were received.  As of today, the State is in the process of evaluating the proposals and negotiating the terms of a contract award.  We anticipate that a contract award will be made within the next week to ten days.

I felt it was necessary to update you of these events so that you can know the truth about the situation, regardless of what you hear to the contrary, the General Assembly has provided for continued Identity Theft Protection Services at no cost to the citizens.  I encourage you to communicate with your friends via Facebook, Twitter, e-mail, newsletter, etc. about this important news.

If you have any questions, please feel free to contact me at 803-734-3144.   

Thank you,

Brian White